Support

How to get support from Segmind team and community.

Community Support

If you run into any issues accessing or using our APIs or PixelFlow, you can reach out to our team and the larger community on discord server and post your queries in the respective channels.

Start with #ai-support-bot to ask our support bot. If you are unable to resolve your queries, drop in to #platform-support or #billing-support to get help from any of the team members.

Dedicated Support

All Business and Enterprise accounts have a dedicated support channel on discord, which is created on signup, and is entitled to priority support. If you are already on a business plan, please reach out to us using the #platform-support channel on discord to help you setup the dedicated support channel.