# Support

### Community Support

If you run into any issues accessing or using our APIs or PixelFlow, you can reach out to our team and the larger community on [discord server](https://discord.gg/pUKXaXJN8W) and post your queries in the respective channels.&#x20;

Start with `#ai-support-bot` to ask our support bot. If you are unable to resolve your queries, drop in to `#platform-support` or `#billing-support` to get help from any of the team members.

### Dedicated Support

All Business and Enterprise accounts have a dedicated support channel on discord, which is created on signup, and is entitled to priority support. If you are already on a business plan, please reach out to us using the `#platform-support` channel on discord to help you setup the dedicated support channel.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.segmind.com/readme/support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
